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Server Checklist

Preparation Before Shift

Arrive on time for your shift.

Check your uniform for cleanliness and adherence to dress code.

Ensure you have all necessary tools (notepad, pen, corkscrew, etc.).

Review the daily specials and menu changes.

Familiarize yourself with any large reservations or special events for the day.

Opening Duties

Set up the server station with condiments, utensils, and napkins.

Ensure that all menus are clean and organized.

Check the beverage station for supplies (coffee, tea, soda, etc.).

Review the floor plan and prepare for seating arrangements.

Conduct a quick meeting with the team to discuss specials and any important updates.

During Service

Greet guests promptly and warmly.

Take drink and food orders accurately.

Ensure timely delivery of food and drinks to tables.

Check on guests regularly to refill drinks and address any needs.

Handle any complaints or issues professionally.

Closing Duties

Clean and reset tables as guests leave.

Process payments and ensure accurate handling of cash/credit.

Restock supplies at the server station for the next shift.

Complete any necessary side work (cleaning, organizing, etc.).

Review the shift with management and report any concerns or feedback.

Post-Shift Reflection

Take time to reflect on the shift's successes and challenges.

Share feedback with team members for improvement.

Prepare for the next shift by noting any follow-ups needed.

Ensure personal belongings are collected and the area is tidy.

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