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Shift change responsibilities

Preparation Before Shift Change

Review the reservation list for the upcoming shift.

Check the inventory levels of food and supplies.

Ensure all cleaning tasks from the previous shift are completed.

Confirm staff schedules and availability for the shift.

Gather any necessary paperwork or reports from the previous shift.

Communication with Incoming Staff

Brief the incoming team on any special events or promotions.

Discuss any customer complaints or issues that need attention.

Share any important updates or changes in menu items or procedures.

Provide feedback on team performance during the previous shift.

Transfer of Responsibilities

Assign specific roles and tasks to each team member.

Ensure that all cash and payment transactions are accounted for.

Hand over any ongoing customer requests or tables that need attention.

Review any pending tasks or follow-ups that need to be addressed.

Final Checks Before Shift Start

Verify that all equipment is functioning properly and ready for use.

Ensure that the dining area is clean and set up for service.

Confirm that all safety and health protocols are being followed.

Make sure that the staff is aware of any important announcements or changes.

Post-Shift Documentation

Complete a shift report detailing sales, issues, and highlights.

Document any inventory shortages or excesses.

Note any employee performance observations for future reference.

Schedule a debrief meeting if necessary to discuss shift dynamics.

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