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staff checklist

I. Pre-Shift Preparation

Arrive on time and check in with the manager.

Review any special notes or events for the day.

Check personal appearance and ensure uniform is clean and pressed.

Prepare and organize workstations and dining areas.

Review the menu and any daily specials.

II. Opening Procedures

Turn on all necessary equipment (ovens, grills, etc.).

Ensure cleanliness of the dining area and restrooms.

Set tables with appropriate utensils and condiments.

Stock supplies (napkins, straws, etc.) as needed.

Confirm reservations and prepare for large parties.

III. During Service

Greet guests promptly and take drink orders.

Check in with guests throughout their meal to ensure satisfaction.

Maintain cleanliness of the dining area during service.

Communicate with kitchen staff regarding any special requests.

Process payments efficiently and thank guests for their visit.

IV. Closing Procedures

Clean and sanitize workstations and dining areas.

Restock supplies for the next shift.

Complete any necessary paperwork (sales reports, tips, etc.).

Review feedback from guests and discuss with the team.

Check out with the manager before leaving.

V. Ongoing Training and Development

Attend regular staff meetings and training sessions.

Stay updated on menu changes and new procedures.

Participate in team-building exercises.

Provide feedback on service and suggest improvements.

Foster a positive work environment through teamwork and communication.

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