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staff monitoring activity

1. Pre-Shift Preparation

Ensure staff are punctual and present for their shifts

Review daily specials and menu changes with staff

Confirm staff have the necessary tools and equipment for their roles

Distribute updated schedules and assignments

2. Training and Development

Conduct regular training sessions on service standards and food safety

Provide ongoing education on new menu items and techniques

Offer mentorship opportunities for less experienced staff

Collect feedback from staff on training needs

3. Performance Monitoring

Observe staff interactions with customers for service quality

Assess teamwork and communication among staff members

Review individual performance metrics (e.g., sales, customer feedback)

Conduct regular one-on-one check-ins with staff to discuss performance

4. Compliance and Safety

Monitor adherence to health and safety regulations

Ensure proper food handling and sanitation practices are followed

Conduct regular inspections of the kitchen and dining areas

Review incident reports and address any safety concerns

5. Customer Feedback

Collect and review customer feedback through surveys or comment cards

Analyze online reviews and ratings for staff performance

Share positive feedback with staff and address any areas for improvement

Implement changes based on customer suggestions

6. Post-Shift Review

Hold debrief meetings to discuss shift performance and areas for improvement

Encourage staff to share their experiences and challenges faced during the shift

Review sales reports and discuss strategies for future shifts

Acknowledge and celebrate staff achievements and milestones

7. Continuous Improvement

Set goals for staff performance and establish action plans

Encourage staff participation in decision-making and feedback processes

Implement regular assessments of staff morale and engagement

Adjust training and monitoring practices based on ongoing evaluations

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