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staff training

Pre-Training Preparation

Onboarding Process

Introduce company culture and values

Provide an overview of restaurant policies and procedures

Familiarize staff with their roles and responsibilities

Conduct safety and sanitation training

Set up necessary accounts (e.g., payroll, scheduling software)

Service Skills Training

Train on menu knowledge, including ingredients and allergens

Teach order-taking and payment processing procedures

Review upselling and suggestive selling strategies

Food Safety and Hygiene Training

Educate on proper food handling and storage practices

Discuss personal hygiene standards for staff

Explain cross-contamination prevention methods

Conduct training on cleaning and sanitizing procedures

Review local health and safety regulations

Technical Skills Training

Train on equipment usage (e.g., kitchen appliances, POS systems)

Provide instructions for kitchen safety and operation

Demonstrate proper food preparation techniques

Familiarize staff with inventory management systems

Review emergency procedures and protocols

Ongoing Training and Development

Schedule regular refresher courses

Offer opportunities for advanced training (e.g., wine pairing, specialty cooking)

Encourage feedback from staff on training effectiveness

Implement mentorship programs for new employees

Monitor and assess staff performance regularly

Evaluation and Feedback

Conduct assessments to evaluate training effectiveness

Gather feedback from staff on training experiences

Adjust training programs based on feedback and performance metrics

Recognize and reward staff for completing training

Set goals for future training and development initiatives

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