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Home > Restaurant > STANDARD PENILAIAN GRADE RESTAURANT

STANDARD PENILAIAN GRADE RESTAURANT

Pre-inspection Preparation

Ensure all staff are aware of the upcoming inspection

Schedule a meeting to review cleanliness and food safety protocols

Conduct a thorough cleaning of the restaurant

Reception and Seating

Greet customers promptly and courteously

Ensure seating area is clean and organized

Provide menus and take drink orders promptly

Food Preparation and Handling

Ensure all food items are stored at proper temperatures

Use separate cutting boards for raw and cooked foods

Wash hands frequently and wear gloves when handling food

Sanitation and Cleanliness

Regularly clean and sanitize all surfaces, including tables, chairs, and menus

Empty trash bins regularly and ensure they are covered

Keep restrooms clean and stocked with necessary supplies

Customer Service

Train staff to be attentive and responsive to customer needs

Resolve any customer complaints promptly and professionally

Thank customers for their patronage and ask for feedback

Overall Management

Keep accurate records of food temperatures and cleaning schedules

Conduct regular staff training on food safety and sanitation practices

Implement a system for monitoring and addressing any issues identified during inspections

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