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TICKETING AUDIT

Pre-Audit Preparations

  • Select team members with relevant expertise.
  • Assign specific responsibilities to each member.
  • Ensure team members understand their roles.
  • Provide necessary training if required.
  • Establish communication protocols.
  • Collect current accounting policies.
  • Obtain previous audit reports.
  • Gather compliance regulations.
  • Review internal control procedures.
  • Organize documents for easy access.
  • Analyze previous audit reports.
  • Identify unresolved issues.
  • Assess effectiveness of implemented actions.
  • Document lessons learned.
  • Update the audit approach based on findings.
  • Create a detailed audit timeline.
  • Set milestones and deadlines.
  • Inform all stakeholders of the schedule.
  • Establish regular update meetings.
  • Ensure availability of resources during the audit.

Documentation Review

Ticket Analysis

Stakeholder Interviews

Compliance and Control Assessment

Reporting and Feedback

Follow-Up Actions

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