Toast POS Server Training Checklist

1. Introduction to Toast POS

2. System Login and Navigation

3. Order Entry

4. Payment Processing

5. Table Management

6. Customer Service Protocols

7. Reporting and End-of-Day Procedures

8. Troubleshooting Common Issues

9. Safety and Compliance

10. Final Assessment and Certification

  • Set up a mock service scenario.
  • Perform tasks such as order entry and payment processing.
  • Demonstrate knowledge of system functions.
  • Receive feedback from the assessor.
  • Go over training materials and notes.
  • Discuss troubleshooting techniques.
  • Revisit menu navigation and product knowledge.
  • Clarify any doubts with the trainer.
  • Ensure all assessment criteria are met.
  • Fill out the certification request form.
  • Submit the form to the training coordinator.
  • Receive and store the certification document.

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