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TOUR COMPANY

1. Pre-Tour Planning

Define tour objectives and target audience

Research and select tour destinations

Develop an itinerary with timing and activities

Determine pricing structure and payment options

Obtain necessary permits and licenses

Arrange accommodations and transportation

2. Marketing and Promotion

Create promotional materials (brochures, flyers, etc.)

Utilize social media and online platforms for advertising

Collaborate with travel agencies and partners

Attend travel expos and fairs to promote tours

Gather testimonials and reviews from past clients

3. Customer Service and Booking

Set up an easy-to-navigate booking system

Provide clear communication regarding tour details

Offer customer support for inquiries and issues

Confirm bookings and issue tickets or confirmations

Collect feedback from customers post-tour

4. Tour Execution

Conduct pre-tour briefings for staff and guides

Ensure all transportation and accommodations are ready

Distribute itineraries and important information to participants

Manage group dynamics and ensure safety protocols

Handle any unexpected issues or changes during the tour

5. Post-Tour Evaluation

Gather feedback from participants for improvement

Analyze tour profitability and financial performance

Review staff performance and customer satisfaction

Implement changes based on evaluations for future tours

Keep in touch with participants for future marketing opportunities

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