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Truck repair shop

1. Initial Assessment

Inspect the truck for visible damage.

Check for fluid leaks (oil, coolant, brake fluid).

Verify tire condition and pressure.

Assess brake functionality.

Listen for unusual noises during idle and operation.

2. Customer Communication

Discuss the truck's issues with the customer.

Confirm the services required and obtain approval.

Provide an estimate for repairs and parts needed.

Set a timeline for the completion of repairs.

3. Parts and Inventory Management

Check inventory for required parts.

Order any necessary parts not in stock.

Verify the arrival of parts before starting repairs.

4. Repair Process

Prepare the truck for repairs (lift, secure, etc.).

Conduct necessary disassembly for repairs.

Replace or repair damaged parts (engine, transmission, etc.).

Reassemble components ensuring proper fit.

Conduct necessary fluid changes (oil, transmission, etc.).

5. Testing and Quality Control

Perform a comprehensive systems check post-repair.

Test drive the truck to ensure repairs were successful.

Inspect for any new leaks or issues.

Ensure all systems (brakes, lights, etc.) are functioning properly.

6. Final Steps

Clean the truck interior and exterior.

Prepare and provide an invoice to the customer.

Discuss the repairs performed and any future recommendations.

Schedule follow-up maintenance if necessary.

7. Documentation and Feedback

Update service records for the truck.

Document any warranties on parts and labor.

Gather customer feedback on the service experience.

Analyze feedback for improvements in service delivery.

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