welfare check inspection policy
1. Preparation for Welfare Check
2. Initial Assessment
3. Execution of Welfare Check
4. Interaction with the Individual
- Introduce yourself clearly and warmly.
- Use a friendly tone and maintain eye contact.
- Be aware of your body language; appear open and approachable.
- Acknowledge the individual's feelings and situation.
- Use their name to create a personal connection.
- Pose questions that invite elaboration, such as 'How are you feeling today?'
- Encourage sharing by avoiding yes/no questions.
- Follow up on initial responses to delve deeper.
- Be patient and give them time to respond fully.
- Avoid leading questions to ensure genuine answers.
- Maintain eye contact and nod to show engagement.
- Refrain from interrupting while they speak.
- Summarize their points to confirm understanding.
- Ask clarifying questions if needed.
- Show empathy through verbal affirmations like 'I understand.'
- Take notes discreetly to avoid distracting the individual.
- Record key points and direct quotes when possible.
- Ensure documentation is clear and organized.
- Note any significant behaviors or emotional responses.
- Use proper terminology to maintain professionalism.
- Choose a private setting free from distractions.
- Check for any safety hazards in the area.
- Ensure comfortable seating and appropriate lighting.
- Be mindful of temperature and noise levels.
- Create a welcoming atmosphere to encourage openness.
- Acknowledge their emotions with phrases like 'It's okay to feel this way.'
- Avoid minimizing their experiences or concerns.
- Reflect their feelings back to them for validation.
- Use supportive phrases that convey understanding.
- Be genuine in your expressions of empathy.
- Invite them to share by saying, 'What worries you most?'
- Provide a safe space for them to voice concerns.
- Reassure them that their feelings are important.
- Listen without judgment to foster trust.
- Validate their right to express fears or worries.
- Look for potential dangers like sharp objects or unstable furniture.
- Evaluate the mental state of the individual for self-harm risk.
- Identify any threats in the surroundings that may affect safety.
- Engage the individual by discussing safety concerns.
- Document any risks identified during the interaction.
- Share contact details of local support services.
- Explain how these resources can assist them.
- Discuss options clearly without overwhelming them.
- Offer printed materials for reference if available.
- Encourage them to reach out for help if needed.
- Be friendly but avoid overly personal questions.
- Keep a professional demeanor while showing care.
- Respect personal space and avoid physical contact.
- Clearly define the limits of your role.
- Encourage independence while offering support.
- Pay attention to facial expressions and posture.
- Note any signs of discomfort or distress.
- Watch for body language that contradicts verbal statements.
- Use these observations to guide your responses.
- Adjust your approach based on their non-verbal feedback.
- Use phrases like 'Can you tell me more about that?'
- Seek specific examples to better understand their situation.
- Avoid assumptions; always ask for clarification.
- Restate what you understand and ask if correct.
- Encourage them to elaborate on important points.
- Discuss sensitive information in a private setting.
- Avoid sharing their details without consent.
- Reassure them that what they share is confidential.
- Limit note-taking to essential information only.
- Follow applicable laws and policies regarding privacy.
- Express that it's okay to seek help and support.
- Reiterate your willingness to assist them.
- Provide examples of how others have found help.
- Encourage a positive outlook on their situation.
- Be clear about the next steps for seeking support.
Use in Manifestly